Testimonials for ServiceMaster by Disaster Recon

Eric Bosman, the construction coordinator, did a phenomenal job helping us with the design, choosing products, answering question after question, etc.  We really do believe we made the best choice of companies to provide the work we needed, and we feel that your company exceeded our expectations.  Your employees are polite, trustworthy, and very skilled at their craft.  This was our first experience with any type of remodel, and your guarantee on the completed work puts a customer's mind at ease, as well.  It's not only about the quality of the work that we were very pleased with, but the way we were treated by the people who provided that work.

Flooding in library due to damage on roof by raccoons

Your employees are well educated and friendly. They did an excellent job.

Frozen pipies in first floor bathroom.  No crawl space so had to cut through floor and wall and base of vanity.  Damage was repaired quikcly and to my satisfaction.

Interior damage as a result of exterior ice damming.  The "dry out" process was used.  Your competition came out initially and was ready to demo and restore, selling me on restore while I wasn't ready.  I'm so glad I switched gears and my insurance company referred you!!!  I can't speak highly enough about the group that I contacted and did my service. From their excellent initial contact, their phenomenal customer service when identifying my needs and scheduling issues, to the fast responsive turnaround of sending out a team to analyze and put into motion getting my home into working order. Service Master by Disaster Recon has state of the art equipment, the best trained people, flexible hours to meet a client's needs, they are neat and efficient, and make each project, large or small, feel like it's their most important!

Dan Schade and his crew were excellent.  Dan came to my home after a flood.  He explained the process to me step by step from beginning to end.  He was professional, friendly, organized, and compassionate.  Based on my service, I would rate ServiceMaster by Disaster Recon higher than a 10 if I could.  It was beyond expectation!  Thank you for taking the time to listen.

Woke up on a Saturday morning to a leak in my kitchen. Called into ServiceMaster by Disaster Recon and got Steve and Nick as a crew out quickly. Both of these guys are fantastic workers! They were professional and helpful in explaining what was going on and how everything was going to go. I would recommend using your company to any of my friends or my insurance if I need work again!

We had a water leak in our finished basement which caused quite a bit of damage and mold.  Mike Tennyson returned my initial call immediately and was at our house within hours.  He and his team moved furniture and cleaned everything.  They were very professional and extremely knowledgeable about the water.  Mike followed up with us daily until everything was completely dry.  This was our first time dealing with any damage to our home and we greatly appreciated everything!

Water on basement floor - overflow back up sump pump during a big storm. Dan Schade was great to work with and his crew did a fine job. Thank you!

They came out very quickly and were very nice and professional.  Answered all my questions!

Damaged areas were repaired in an orderly manner.  Workers were very curtious and professional.

Work was very professional

Our basement had flooded due to a clogged drain.  Rainwater seeped into the footers all along the house and 3 inches of water ended up on the entire basement floor. I can't begin to tell you of the professionalism of the two technicians who came to our house to conduct the cleanup.  Mike Tennyson and Dave Wieland are without a doubt, the two most curteous, professional, and friendly contractors I've ever had in my house.  They were hardworking, neat, and informative every step of the way.  Very impressed by your people!

Everyone was very professional, friendly, and they respected our home.  The job was done on time and everything turned out perfect.  We were very satisfied.